Unduit Apps
App Directory
AI agent that controls your IT through these automated apps.
App Categories
Featured
Device Hub
This app is a curated marketplace for company users to order repurposed or new IT assets from a custom catalog, with built-in controls to prevent unauthorized spending. It allows purchases using wallet or cost center funds.
Key Features:
- Access to a curated catalogue of repurposed and new IT assets
- Built-in controls to reduce rogue or unauthorized spending
- Purchase using available wallet balance or cost center funds
- Orders fulfilled by Unduit within agreed SLAs
- Supports secure, compliant, and efficient internal IT procurement
Recover
Recover app simplifies global IT asset recovery for retired devices, offboarded staff, and repurposing. It gives IT teams clear visibility and fast, streamlined workflows. With smooth ITAM integration and bulk tools, Recover boosts recovery rates in 100+ countries.
Key Features:
- Automate asset recovery for offboarding, retirement, and reuse
- Create targeted campaigns with asset-type filters
- Bulk label printing for large operations
- Auto-trigger recovery via ITAM integration
- AI alerts lift recovery rates to 95% globally
Refresh Buy
The app lets employees buy corporate IT assets or triggers secure recovery, reverse logistics, and recycling if not bought. With easy setup and AI automation, it cuts recovery time and boosts return rates.
Key Features:
- Employee buyout for corporate IT assets
- Automated reverse logistics and recycling for unpurchased devices
- Flexible campaign creation and management
- Quick setup; slashes recovery from 4 months to under 2 weeks
- AI-driven email and text reminders that improve recovery rates
Wallet
Wallet simplifies fund allocation and management for enterprise accounts, supporting over 100 currencies. It provides full transparency and control over debit & credit transactions, with flexible cost centers for global operations.
Key Features:
- Flexible cost center creation for global fund allocation
- Supports 100+ currencies
- Real-time tracking of debit & credit transactions
- Transparent fund management with checks and balances
- Intuitive user interface
Asset Recovery
Recover
Recover app simplifies global IT asset recovery for retired devices, offboarded staff, and repurposing. It gives IT teams clear visibility and fast, streamlined workflows. With smooth ITAM integration and bulk tools, Recover boosts recovery rates in 100+ countries.
Key Features:
- Automate asset recovery for offboarding, retirement, and reuse
- Create targeted campaigns with asset-type filters
- Bulk label printing for large operations
- Auto-trigger recovery via ITAM integration
- AI alerts lift recovery rates to 95% globally
Refresh Buy
The app lets employees buy corporate IT assets or triggers secure recovery, reverse logistics, and recycling if not bought. With easy setup and AI automation, it cuts recovery time and boosts return rates.
Key Features:
- Employee buyout for corporate IT assets
- Automated reverse logistics and recycling for unpurchased devices
- Flexible campaign creation and management
- Quick setup; slashes recovery from 4 months to under 2 weeks
- AI-driven email and text reminders that improve recovery rates
Bulk Recover
The app lets IT managers automate asset recovery with full control and transparency. Create e-commerce-style buyback requests in under 30 seconds for any asset type or volume.
Key Features:
- Automated recovery with clear visibility and admin control
- Quick buyback requests in under 30 seconds
- Handles any asset, from single devices to pallets
- Simple, intuitive workflow for IT teams
- Mobile app available on iOS and Android via Unduit
Bulk Upload
This app speeds up buyback and repair orders by letting you bulk upload assets via a simple Excel template. It eliminates manual data entry by auto-generating fully populated orders directly from ITAM or internal spreadsheets.
Key Features:
- Upload bulk buyback and repair orders in one step
- Use a downloadable, standard Excel template
- Easily copy-paste from ITAM or spreadsheets
- Auto-create orders with pre-filled asset details
- Faster, error-free ordering, no manual entry needed
Refresh Go
This app helps device managers automate IT asset recovery with rolling campaigns, unique return links, and AI reminders. Setup is quick, speeding recovery while improving asset value retention and employee productivity.
Key Features:
- Rolling campaigns for automated returns
- Unique links emailed to thousands of users
- Self-service shipping labels for easy returns
- Cuts recovery from 4 months to under 2 weeks
- AI-driven email and text reminders
Order Management
Repair
The Repair App enables IT Managers and help desk personnel to place ‘on-behalf’ orders, streamlining global coverage in one system. It automates logistics, ensuring transparency and chain of custody tracking for compliance. Device tagging and order features enhance data enrichment and automation. Available on iOS and Android.
Key Features:
- ‘On-behalf’ order placement for IT Managers & help desk
- Seamless automation of logistics and compliance tracking
- Device and order tagging for enriched data & automation
- Available on iOS and Android
Invoices
This app provides users with clear visibility into billing by allowing them to view, filter, and download invoices for completed orders. It simplifies invoice management and record-keeping through an intuitive, self-service interface.
Key Features:
- View invoices for all completed orders
- Filter invoices by paid and unpaid status
- Download invoice copies in PDF format
- Centralized invoice access for easy tracking
- Simple, user-friendly invoice management experience
Manage Orders
This app provides a centralized view of all active orders across Repair, Buyback, and Device Hub, giving users full visibility and control. It enables real-time tracking, order management, and proactive notifications.
Key Features:
- View and manage all active orders in one place
- Track shipment progress and real-time order status
- Cancel orders directly from the app
- Access order details across Repair, Buyback, and Device Hub
- Configure email and SMS notifications for selected orders
Shipping Label
The Label Generator app enables users to quickly create and print single or bulk shipment labels for Unduit, while also allowing direct emailing of labels to contacts for seamless collaboration.
Key Features:
- Generate single or multiple shipment labels on the fly
- Print labels instantly for Unduit shipments
- Email labels directly to system contacts
- Saves time and enhances team collaboration
- Simplifies label management for faster operations
POS
The POS app enables quick and easy checkout from the marketplace while seamlessly integrating with Unduit Manage, OMS, invoicing, and other apps. It provides a complete, end-to-end solution for efficient order fulfilment.
Key Features:
- Simplified checkout of products from the marketplace
- Integration with Unduit Manage for real-time inventory management
- Works seamlessly with Order Management System (OMS)
- Supports invoicing and other operational workflows
- End-to-end solution for streamlined order fulfilment
E-ordering & Redeployment
Device Hub
This app is a curated marketplace for company users to order repurposed or new IT assets from a custom catalog, with built-in controls to prevent unauthorized spending. It allows purchases using wallet or cost center funds.
Key Features:
- Access to a curated catalogue of repurposed and new IT assets
- Built-in controls to reduce rogue or unauthorized spending
- Purchase using available wallet balance or cost center funds
- Orders fulfilled by Unduit within agreed SLAs
- Supports secure, compliant, and efficient internal IT procurement
Device Hub Configure
The Device Hub Configure app enables enterprises to curate and manage marketplace categories, products, and SKUs while enhancing the user experience through enriched product data.
Key Features:
- Curate and configure marketplace categories and products
- Perform data enrichment for enhanced product display and UI/UX
- Built-in SKU management for precise inventory control
- Real-time view of digital inventory for new and used assets
- Track stock history and asset usage at the SKU level for full transparency
Reporting
Insights Center
The app delivers cockpit-style reporting and trend analysis for the entire asset fleet, providing IT managers and device admins with actionable insights to optimize asset lifecycle management and drive key performance metrics.
Key Features:
- Cockpit reporting for comprehensive asset fleet visibility
- Trend analysis with actionable insights for IT decision-making
- Graphical visualization of key metrics for easy interpretation
- Track KPIs like TCO reduction, device recovery rates, and asset breakage
- Supports data-driven strategies for efficient asset lifecycle management
Audit Manager
The app enables comprehensive reporting of an asset’s documented chain of custody throughout its lifecycle, supporting compliance with PCI, HIPAA, and GDPR. Users can generate audit-ready reports and destruction records to enhance data security and mitigate privacy risks.
Key Features:
- Documented chain of custody reporting for all assets
- Supports regulatory compliance, including PCI, HIPAA, and GDPR
- Generate formal destruction records for secure data handling
- Downloadable audit-ready reports for internal or external review
- Enhances data privacy, security, and risk mitigation throughout the asset lifecycle
Environmental Reporting
The app provides environmental impact statements for annual or quarterly reporting, quantifying the sustainability benefits of asset recycling. Reports are generated in accordance with EPA guidelines to support corporate ESG and green initiatives.
Key Features:
- Access environmental impact statements for asset recycling activities
- Supports annual and quarterly sustainability reporting
- Generated using EPA guidelines for accurate ESG compliance
- Highlights contributions to corporate green and sustainability initiatives
- Helps track and communicate environmental performance to stakeholders
Configuration
Onboard
The app enables enterprise admins to automate user onboarding and engagement at scale while controlling access through role-based privileges. It also enables the tracking of task completion to ensure effective adoption across the organization.
Key Features:
- Automate user onboarding and engagement globally
- Role-based access control to limit app and data permissions
- Track task completion against onboarding checklists
- Quickly assess user adoption and engagement metrics
- Streamline administrative oversight and improve operational efficiency
Team Manager
The app enables enterprises to manage and control user access globally through role-based privileges, ensuring users can access only the apps and data relevant to their responsibilities. It supports both web and mobile platforms for secure, targeted access.
Key Features:
- Role-based access control for global user management
- Limit app-level access based on user roles
- Restrict data visibility to relevant sites or departments
- Supports secure access on both web and mobile apps
- Ensures operational security and compliance through controlled permissions
Locations
This Locations app enables enterprises to upload and manage all company locations globally, providing accurate location data for automated forward and reverse logistics. It integrates with platform apps to track asset movement and location.
Key Features:
- Bulk upload of company locations at a global scale
- Provides location data for multiple platform apps
- Automates forward and reverse logistics workflows
- Tracks asset locations across the enterprise ecosystem
- Enhances operational efficiency and accuracy in asset management
Configure
The app allows enterprise admins to configure global settings and input essential data for the Manage app, enabling streamlined Asset Lifecycle Management across countries with simple toggles.
Key Features:
- Set enterprise-wide global settings
- Add essential data: categories, departments, product types
- Activate Asset Lifecycle Management per country with toggles
- Simple global deployment with easy on/off switches
- Centralize controls for smooth operations across the organization
Warehousing & ITAM
Shop
Shop simplifies IT procurement by offering a wide range of assets from trusted global vendors. Easily compare prices, explore options, and source all your IT needs in one convenient platform.
Key Features:
- Wide selection of assets from global vendors
- Compare prices and options for the best deals
- All your IT procurement needs in one platform
Manage Configure
Manage Configure enables enterprises to set up and tailor IT asset configurations, including products, vendors, manufacturers, statuses, and locations. Once configured, assets can be tracked, assigned, and monitored seamlessly in the Manage app.
Key Features:
- Add and configure products, vendors, and manufacturers
- Define asset statuses and locations for accurate tracking
- Tailor asset setup to align with organizational requirements
- Seamless integration with the Manage app for monitoring and insights
- Streamlines asset management from configuration to lifecycle tracking
Manage App
Manage App is your go-to IT Asset Management solution. Track, assign, and optimize assets in real time. Get full visibility into asset lifecycle, performance, and orders across Repair, Buyback, and Marketplace.
Key Features:
- Add, track, and monitor assets live
- Assign assets and manage lifecycle smoothly
- Access clear, actionable asset insights
- View and manage all orders in one place
- Track shipments, cancel orders, and set Email/Text alerts
Service Management
Resolve Now
Resolve Now is a user-friendly service request and incident portal, enabling employees to easily report IT issues, request services, and track progress in real-time. It empowers self-service, providing access to knowledge base articles and ticket status updates. Submitted tickets seamlessly flow into Resolve IT for efficient handling by IT teams.
Key Features:
- Easy-to-use portal for reporting issues and requesting services
- Real-time ticket tracking and status updates
- Access to knowledge base and FAQs
- Smart forms for service and incident categorization
- Automatic sync with Resolve IT for backend processing
Resolve IT
Resolve IT is your all-in-one ITSM solution. It streamlines incident management, service requests, and internal support with centralized ticketing, SLA tracking, and real-time insights. Deliver fast, efficient, and accountable IT support every time.
Key Features:
- Centralized ticketing for incidents and requests
- SLA tracking with automated escalations
- Role-based access and approval workflows
- Dashboards with performance analytics
- Integrates with Manage for asset-linked issue tracking
Still have questions?
Can’t find what you’re looking for? Please start a conversation with us to get answers instantly.
